Excel Telecommunication (M) Sdn Bhd
Professional Solution & Services Provider (454052-A)
+603-8073 3777

Latest News

AUTO ATTENDANT SYSTEM FOR KEYPHONE/ Voicemail System

Mar 27, 2020



AUTO ATTENDANT SYSTEM

Having a Voice Processing system is like having a professional receptionist available 24/7. Your callers are welcomed by your friendly greeting; your callers will be at ease as you direct them through your any brand of phone system. This system not only reduces phone congestion, but it also gives callers an excellent impression of your business, before then even speaks with your team.

Connecting with your team is as easy as press 1, 2, 3 or 4!


Example Extension Assignment for Directory Assistant:

Day Greeting:

Thank you for call ABC Compoany Sdn.Bhd., Please dial the extension number you know or press 9
For assistant.  (If caller press 9)
Directory assistant,
Press 1 for Sales – Ring at extension 200, back-up extension 201
Press 2 for Admin & HR – Ring at extension 300, back-up extension 301
Press 3 for  Finance – Ring at extension 600 & extension 601
Press 4 for Purchasing – Ring at extension 500, back-up extension 501
Press 5 for technical support – Ring at extension 511
Press 0 for operator assistant – ring at extension 100, back-up extension 101
 
Lunch Break Greeting

Thank you for calling ABC Company Sdn.Bhd., our lunch break is from 1pm to 2pm. You may dial the extension number if you know or press 9 for assistant. (If caller press 9, system play directory assistant menu)
 
Night Greeting

Thank you for calling ABC Company Sdn.Bhd., our  office hour is from 8:30am to 5:30pm Monday to Friday and off on Saturday and Sunday. You may dial the extension number or call us during our office hour.
 


VOICE LOGGER SYSTEM/ Voice Recorder System

Mar 27, 2020



VOICE LOGGER (RECORDING) SYSTEM


Voice Recorder System (VRM) is a solution for analogue phones, digital phones, analogue trunk and ISDN PRI E1 trunk with capacity of recording up to 128 channels simultaneously.
It is a simple, powerful and cost effective voice recording solution to deploy in any organization. It is design for contact centre, executives, medical professionals, financial brokers, agents and others to record conversations in their course of work.
Features and Functions:
▪ Record telephone conversations into PC hard drive for easy retrieval, playback and storage.
▪ Search recordings by date, Time, Dialed number, Caller ID, Extension & Remarks.
▪ Stores conversations and recordings in high quality sound format.
▪ Playback recordings and telephone conversations easily via Local LAN or WEB browser.
▪ Recording on Demand, Voice Detection trigger recording, ON/OFF hook trigger recording.
▪  Support DTMF and incoming Caller ID.
▪ Support RAID 1 (Disk Mirroring) for Data Redundancy.





 

Call Billing Software System/ Call Master system/ FJT Call Billing System

Mar 27, 2020


CALL BILLING SYSTEM
 
 It is a computerized telephone call billing system for companies to manage its office PBX telephone calls and usages. It captures and process SMDR (Station Message Detail Recording) data from PBX system received via RS-232 serial port or via LAN (IP) interface port. Users can access and login to the system directly or via client PC to monitor and generate detail and summary reports when required.
Call Billing System can allow you to capture all incoming and outgoing calls made from a PABX or keyphone system. Call details are automatically logged into the computer system and reports with standard details such as
telephone number, date, time, duration and destination



 

MAG BARRIER GATE SYSTEM/ MAG Boom Gate System/ Parking System/ Parking Management System

Mar 26, 2020


MAG BR-600T / BR-630T/ BR660T
 BARRIER GATE SYSTEM
 

Item Description
Basic Arm Swing Out
Easy Manual Release
Arm Auto Reverse
Improve Air Ventilation

 
Opening Speed 1.8s, 3s & 6s
 
Type Straight Arm, Folding Arm
 
Integration Proximity Reader, Medium Range Reader, Long Range Reader (RFID)
 
Solution Time Management System
Sensor Input Traffic Light


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