Excel Telecommunication (M) Sdn Bhd
Professional Solution & Services Provider (454052-A)
+603-8073 3777

Latest News

Call Management Solution/ Interactive Voice Response (IVR)/ CTI/ CRM For IP-PBX Phone System

Mar 27, 2020


CALL MANAGENT SOLUTION SOFTAWRE/ CTI/ IVR SYSTEM FOR
IP-PBX PHONE SYSTEM

How much are missed calls costing your business?

MyCalls hightlights every missed call – as it happens. The opportunity to call back fast means less risk of losing business and customers to your competitors.

Would your organisation benefit from MyCalls?

Regardless of size, any organisation that uses the telephone no keep in touch with its customers will benefit. MyCalls is not just for call centres. It’s ideal for busy sales department and helpdesks or for healthcare and another professionals- the list is endless.

Good reasons to choose MyCalls

 
item Description
1   Increases productivity
2 Reduces costs 
3 Rapid return on investment  
4 Wins more business
5 Improves customer perception & service 
6 Improves staff efficiency    
7 Reduces abandoned calls
8  Aids staff training  
9 Helps manage & measure sales & marketing activity 
10    Call recording helps solve disputes
11 Real-time information enables supervisors  to react quickly to changes in call traffic
12 Reduces cost of sales and increases competitiveness 
13 Competitively priced   



                                    
  

AUTO ATTENDANT SYSTEM FOR KEYPHONE/ IP-PBX/ PABX SYSTEM

Mar 27, 2020



AUTO ATTENDANT SYSTEM

Having a Voice Processing system is like having a professional receptionist available 24/7. Your callers are welcomed by your friendly greeting; your callers will be at ease as you direct them through your any brand of phone system. This system not only reduces phone congestion, but it also gives callers an excellent impression of your business, before then even speaks with your team.

Connecting with your team is as easy as press 1, 2, 3 or 4!


Example Extension Assignment for Directory Assistant:

Day Greeting:

Thank you for call ABC Compoany Sdn.Bhd., Please dial the extension number you know or press 9
For assistant.  (If caller press 9)
Directory assistant,
Press 1 for Sales – Ring at extension 200, back-up extension 201
Press 2 for Admin & HR – Ring at extension 300, back-up extension 301
Press 3 for  Finance – Ring at extension 600 & extension 601
Press 4 for Purchasing – Ring at extension 500, back-up extension 501
Press 5 for technical support – Ring at extension 511
Press 0 for operator assistant – ring at extension 100, back-up extension 101
 
Lunch Break Greeting

Thank you for calling ABC Company Sdn.Bhd., our lunch break is from 1pm to 2pm. You may dial the extension number if you know or press 9 for assistant. (If caller press 9, system play directory assistant menu)
 
Night Greeting

Thank you for calling ABC Company Sdn.Bhd., our  office hour is from 8:30am to 5:30pm Monday to Friday and off on Saturday and Sunday. You may dial the extension number or call us during our office hour.
 


VOICE LOGGER (RECORDER) SYSTEM

Mar 27, 2020



VOICE LOGGER (RECORDING) SYSTEM


Voice Recorder System (VRM) is a solution for analogue phones, digital phones, analogue trunk and ISDN PRI E1 trunk with capacity of recording up to 128 channels simultaneously.
It is a simple, powerful and cost effective voice recording solution to deploy in any organization. It is design for contact centre, executives, medical professionals, financial brokers, agents and others to record conversations in their course of work.
Features and Functions:
▪ Record telephone conversations into PC hard drive for easy retrieval, playback and storage.
▪ Search recordings by date, Time, Dialed number, Caller ID, Extension & Remarks.
▪ Stores conversations and recordings in high quality sound format.
▪ Playback recordings and telephone conversations easily via Local LAN or WEB browser.
▪ Recording on Demand, Voice Detection trigger recording, ON/OFF hook trigger recording.
▪  Support DTMF and incoming Caller ID.
▪ Support RAID 1 (Disk Mirroring) for Data Redundancy.





 

Call Billing Software System

Mar 27, 2020


CALL BILLING SYSTEM
 
 It is a computerized telephone call billing system for companies to manage its office PBX telephone calls and usages. It captures and process SMDR (Station Message Detail Recording) data from PBX system received via RS-232 serial port or via LAN (IP) interface port. Users can access and login to the system directly or via client PC to monitor and generate detail and summary reports when required.
Call Billing System can allow you to capture all incoming and outgoing calls made from a PABX or keyphone system. Call details are automatically logged into the computer system and reports with standard details such as
telephone number, date, time, duration and destination



 

NEC SV-9100 PABX PHONE SYSTEM/ CRM/ IVR/ VOICE LOGGER/ CALL BILLING

Mar 27, 2020


NEC SV-9100 SMART PABX SYSTEM /
MYCALL CRM SYSTEM


Item Description
Min Capacity 100 Extension
 
Max Capacity 1296 Extensions
 
Trunk Support PSTN/ SIP-Trunk/ PRI (ISDN)
 
Extension Support Single Line/ Digital/ IP Phone/ DECT
Integrate Auto Attendant/ Call Billing/ CRM
IVR/ Voice Recording
Sensor Input Door Phone/ Door Opener/ Paging
Other Paging/ Pick Up call/ Tele-Conference/
Call Restriction/ Ex-Music On Hold/
Power Failure Phone Port/ Speed Dialling

PANASONIC KX-TDA600ML IP-PABX SYSTEM/ CRM/ IVR/ VOICE LOGGER/ VOICEMAIL/ CALL BILLING SYSTEM

Mar 27, 2020

PANASONIC KX-TDA600ML PABX SYSTEM/
 VOICEMAIL & CRM/ IVR/ VOICE LOGGER SYSTEM

Item Description
Min Capacity 6 Lines 18 Extension
 
Max Capacity 960 Extensions
 
Trunk Support PSTN/ SIP-Trunk/ PRI (ISDN)
 
Extension Support Single Line/ Digital/ IP Phone/ DECT
Integrate Auto Attendant/ Voice Recording/
Call Billing Software/ CRM/ IVR
Sensor Input Door Phone/ Door Opener/ Paging
Other Paging/ Pick Up call/ Tele-Conference/
Call Restriction/ Ex-Music On Hold/
Power Failure Phone Port/ Speed Dialling

 

MicroEngine/ Falco/ EntryPass/ MAG Door Access Controller c/w Time Attendance System(XPortal 3000)

Mar 27, 2020


FACE RECOGNITION/ FINGERPRINT/ PROXIMITY
 DOOR ACCESS SYSTEM

Features Description
Type Of Reader Face Recognition
Finger Print
Proximity
Stand Alone Touch & Go With Keypad
 
Type Of System Controller With Time Management System
 
Integration Allow To Integrate With Door Access, Pedestrian Gate, Barrier Gate, Turnstile,
Visitor Management System
(Except Stand Alone Reader)
 
Accessories 600Ibs EM-Lock, Exit Push Button, Emergency Breakglass, Override Key Switch,
Bracket and Power Supply With Battery
 
Basic Requirement LAN & PC

Polycom RealPresence Group 500-720P,TRIO 8300/8500/8800, Soundstation 2/IP-6000/IP-8800

Mar 26, 2020


POLYCOM RealPresence Group 500-720P,
TRIO 8300/ 8500/ 8800,
Soundstation 2 / IP-6000/ IP-8800,


Powerful Audio & Video Collaboration For Group Conferences
In A Sleek Design That Is Simple To Use

Item Benefits
1 Simple To Use With One Touch Dial From The Integrated Calendar and The Skype For Business Interface.
 
2 Flexible, Interactive Content Collaboration So Distant Teams Can Work
More Closely Together
 
3 High Performance Video and Content Quality So Everyone Can View and Share Without Compromised
 
4 Simple Installation & Compact Design
 
5 Right-Size The Solution To Meet The Needs Of Each Individual Conference Room With Flexible camera and Accessory Options For The Best User Experience and Cost Effective Deployment
6 Built-in Interoperability Unlocks Access To The Highest Quality In-Room Collaboration Experience For Video As a Service Customers

MAG Pedestrian Swing/ Flab/ OKU Gate System (FLB-140/ SWB-100/ SWB-300)

Mar 26, 2020

MAG BR-600T / BR-630T/ BR660T
 BARRIER GATE SYSTEM

Features Description
Basic Flab System
Swing System
OKU Swing
Full Height Turnstile
 
Integration Proximity Reader
Finger Print Reader
Face Recognition
 
Solution Time Management Software
 
Sensor During Opening, Adjustable Opening Speed,
During Power Failure Door Auto Open,
Auto Closer Timer

 

MAG BARRIER (BOOM) GATE SYSTEM C/W CAR PARKING MANAGEMENT SOFTWARE

Mar 26, 2020


MAG BR-600T / BR-630T/ BR660T
 BARRIER GATE SYSTEM
 

Item Description
Basic Arm Swing Out
Easy Manual Release
Arm Auto Reverse
Improve Air Ventilation

 
Opening Speed 1.8s, 3s & 6s
 
Type Straight Arm, Folding Arm
 
Integration Proximity Reader, Medium Range Reader, Long Range Reader
 
Solution Time Management System
Sensor Input Traffic Light

MAGNET Stand Alone Proximity Door Access System

May 7, 2019



 

MAG A170 STAND ALONE PROXIMITY
 DOOR ACCESS SYSTEM
 
Features Description
Type Of Reader Proximity (Touch & Go) With Keypad and Door Bell Button
 
Type Of System Without Time Attendance System
 
Integration Allow To Integrate With Door Bell
 
Accessories 600Ibs EM-Lock, Exit Push Button, Emergency Breakglass, Override Key Switch, Bracket and Power Supply With 12V 7AH Battery, 10 Pieces Of Proximity Blank card.
 
Basic Requirement 13A Power Point

 


NEC IP-PBX SL-2100 Hybrid Keyphone System

May 7, 2019


NEC SL-2100 SMART FULLY HYBRID
 IP-PBX KEYPHONE SYSTEM
 
Features Description
Min Capacity 3 Lines 8 Extension
Max Capacity 36 Lines 96 Extensions
Trunk Support PSTN / SIP Trunk
Extension Support Single Line/ Digital/ IP Phone/ Cordless Phone
Integrate Auto Attendant/ Call Billing/ CRM
IVR/ Voice Recording
Sensor Input (Built-In) Door Phone/ Door Opener
Other Paging/ Pick Up call/ Tele-Conference/
Call Restriction/ Ex-Music On Hold/
Power Failure Phone Port

 


Paradox Smart Home Alarm System

May 7, 2019
            

 
PARADOX SMART HOME ALARM
  SYSTEM


Features Description
Input Min 6 Zone & Max 32 Zone
Digital Video Recorder (DVR)
 
Basic Requirement TM/ MAXIS PSTN Line
 
Controller By Keypad, Touch Screen & Remote Control
 
Type Of Sensor Magnetic Contact (Door), Vibration (Window),
PIR (Motion), Roller Shutter Contact,
Break Glass Sensor, Photo Beam
 
CMS Alarm Triggered Link To Call Monitor Center
On/ Off On/ Off Alarm By Mobile Phone or
Remote Control
Bypass Allow To Set Bypass Zone
Program Mode Must Key In User Password Only
Allow Do Programming
GSM Module Allow system To Access Your Phone Whenever
The MAXIS/ TM Line Is Failure















5.0MP NETWORK(IP) & FULL HD 5.0MP CCTV System

May 7, 2019




NETWORK (IP) CAMERA &
 FULL HD ANALOGUE CCTV SYSTEM


Features Description
Analogue Full AHD Min 4 Channel and Max 16 Channel
Digital Video Recorder (DVR)
 
Network Camera Min 4 Channel and Max 32 Channel
Network Video Recorder (NVR)
 
Type Of Camera Dome IR (Indoor), Bullet IR (Outdoor),
FishEye, PTZ & Box Camera
 
Wire Distance Analogue : 300 Meter
Network : 100 Meter
 
Memory Hard Disk Min 1TB, Max 8 TB
Viewer By Desktop & Mobile Phone
Security Level Programmable To Common Level, Supervisor
And Manager Level
Program Mode Must Key In User Name & Password Only
Allow Do Programming





 

NEMTEK & JVA ELECTRIC FENCING SYSTEM

Feb 16, 2017
NEMTEK & JVA ELECTRIC FENCING SYSTEM
View Full Size


ELECTRIC FENCING

Item Description
Output Voltage Maximum 10KV
 
Controller Keypad
 
Back-up Time Maximun 18 hours or 24 Hours
 
Battery Voltage 12 Volt
 
Battery Capacity 7AH
Pulse Width 0.3ms
Numbers Of Zone 1 to 2
Accessories Energizer, Siren Box, GSM Module, Gate Contact, Warning Signage, Electric Fence Wire, etc




 

 



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