- Keyphone System
- PABX
- Telephone
- CRM Solution/ CTI Solution/ IVR Solution
- Voice Logger System
- Auto Attendant System
- Call Billing System
- Video Conferencing System
- Door Access System
- Pedestrian Gate & Turnstile system
- Barrier Gate System
- Visitor Management System (VMS)
- CCTV System
- Alarm System
- Electric Fencing System
- Video and Audio Intercom System
- 42U Server Rack
Excel Telecommunication
(M) Sdn Bhd
Unit 6, Level 4,
SetiaWalk Mall (Block K),
Persiaran Wawasan,
Pusat Bandar Puchong,
47160 Puchong,
Selangor, Malaysia.
+6012-9123633
+6012-267 5539
Latest News
AUTO ATTENDANT SYSTEM FOR KEYPHONE/ Voicemail System
Mar 27, 2020
AUTO ATTENDANT SYSTEM
Having a Voice Processing system is like having a professional receptionist available 24/7. Your callers are welcomed by your friendly greeting; your callers will be at ease as you direct them through your any brand of phone system. This system not only reduces phone congestion, but it also gives callers an excellent impression of your business, before then even speaks with your team.
Connecting with your team is as easy as press 1, 2, 3 or 4!
Example Extension Assignment for Directory Assistant:
Day Greeting:
Thank you for call ABC Compoany Sdn.Bhd., Please dial the extension number you know or press 9
For assistant. (If caller press 9)
Directory assistant,
Press 1 for Sales – Ring at extension 200, back-up extension 201
Press 2 for Admin & HR – Ring at extension 300, back-up extension 301
Press 3 for Finance – Ring at extension 600 & extension 601
Press 4 for Purchasing – Ring at extension 500, back-up extension 501
Press 5 for technical support – Ring at extension 511
Press 0 for operator assistant – ring at extension 100, back-up extension 101
Lunch Break Greeting
Thank you for calling ABC Company Sdn.Bhd., our lunch break is from 1pm to 2pm. You may dial the extension number if you know or press 9 for assistant. (If caller press 9, system play directory assistant menu)
Night Greeting
Thank you for calling ABC Company Sdn.Bhd., our office hour is from 8:30am to 5:30pm Monday to Friday and off on Saturday and Sunday. You may dial the extension number or call us during our office hour.
VOICE LOGGER SYSTEM/ Voice Recorder System
Mar 27, 2020
VOICE LOGGER (RECORDING) SYSTEM
Voice Recorder System (VRM) is a solution for analogue phones, digital phones, analogue trunk and ISDN PRI E1 trunk with capacity of recording up to 128 channels simultaneously.
It is a simple, powerful and cost effective voice recording solution to deploy in any organization. It is design for contact centre, executives, medical professionals, financial brokers, agents and others to record conversations in their course of work.
Features and Functions:
▪ Record telephone conversations into PC hard drive for easy retrieval, playback and storage.
▪ Search recordings by date, Time, Dialed number, Caller ID, Extension & Remarks.
▪ Stores conversations and recordings in high quality sound format.
▪ Playback recordings and telephone conversations easily via Local LAN or WEB browser.
▪ Recording on Demand, Voice Detection trigger recording, ON/OFF hook trigger recording.
▪ Support DTMF and incoming Caller ID.
▪ Support RAID 1 (Disk Mirroring) for Data Redundancy.

Call Billing Software System/ Call Master system/ FJT Call Billing System
Mar 27, 2020
CALL BILLING SYSTEM
telephone number, date, time, duration and destination

MAG BARRIER GATE SYSTEM/ MAG Boom Gate System/ Parking System/ Parking Management System
Mar 26, 2020
BARRIER GATE SYSTEM
Item | Description |
Basic |
Arm Swing Out Easy Manual Release Arm Auto Reverse Improve Air Ventilation |
Opening Speed |
1.8s, 3s & 6s |
Type |
Straight Arm, Folding Arm |
Integration |
Proximity Reader, Medium Range Reader, Long Range Reader (RFID) |
Solution | Time Management System |
Sensor Input | Traffic Light |