BENEFITS
Telelog enterprise is simple, powerful and cost effective voice recording solution to deploy in any organization. It is designed for contact center, executives, medical professionals, financial brokers, agents and others to record conversations in their course of work.

TYPICAL USAGE

• Call Centre, Help desk, Hospitals, Financial Institutions
• Record Conference Call
• To handle customer disputes and complaints
• Protection of staff from abusive / difficult customers
• Quality appraisals
• Monitoring Customer Services

SYSTEM REQUIREMENTS

• Pentium IV Processors and above
• 512MB RAM Memory
• 80GB Hard Disk with 2 Drive / Partitions
• Supports Microsoft XP / VISTA
• Sound Card & Speaker / Headset for Playback
• Must Having 2 PCI slot at Motherboard

FEATURES AND FUNCTIONS

• Record telephone conversations into PC Hard Drive for easy retrieval, playback and storage
• Search recordings by Date, Time, Dialed Number, Caller ID, Extension & Remarks
• Stores conversations and recordings in high quality sound format
• Play back recordings and telephone conversations easily via local LAN or WEB browser
• Recording on Demand, Voice Detection trigger recording, ON/OFF hook trigger recording
• Support DTMF and Incoming Caller ID
• Support RAID 1 (Disk Mirroring) for Data Redundancy
• User friendly Graphic User Interface (GUI) for easy operation